Accessibility Statement

Accessibility

Planeta Rent a Car is committed to making its web site accessible in accordance with the Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices..(Opens in new window).

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance issues indicated below.

Non-accessible content

The content listed below is not accessible for the following reasons:

  1. Non-compliance with Royal Decree 1112/2018
    • There are logos and images with incorrect or confusing alternative text, as well as complex images without textual descriptions [requirement number 9.1.1.1 Non-text Content, of UNE-EN 301549:2022].
    • There are incorrectly created lists (without list tags), tables with incorrectly labelled cells, and invisible labels on form elements [requirement number 9.1.3.1 Information and Relationships, of UNE-EN 301549:2022].
    • There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screens [requirement number 9.1.4.10 Reflow, of UNE-EN 301549:2022].
    • There is text that is not displayed correctly when spacing and line height are adjusted [requirement number 9.1.4.12 Text Spacing, of UNE-EN 301549:2022].

    • There are elements that are not accessible via keyboard, such as links to social media, the text editor for comments, elements used to sort search results, pagination of search results, or calendar arrows [requirement number 9.2.1.1 Keyboard, of UNE-EN 301549:2022].
    • There are elements that do not receive focus and therefore cannot be interacted with using the keyboard, for example [requirement number 9.2.4.3 Focus Order, of UNE-EN 301549:2022].
    • There are links whose function is not correctly identified (they have an inappropriate description, overly generic text, an inappropriate title, etc.).
      [requirement number 9.2.4.4 Link Purpose, of UNE-EN 301549:2022].
    • There are headings with repeated and/or insufficiently descriptive text [requirement number 9.2.4.6 Headings and Labels, of UNE-EN 301549:2022].
    • There are images, infographics, link or button texts, heading texts, and content that have not been translated into other languages [requirement number 9.3.1.2 Language of Parts, of UNE-EN 301549:2022].
    • On some pages, the same icon is used for different purposes, which may cause confusion [requirement number 9.3.2.4 Consistent Identification, of UNE-EN 301549:2022].
    • There are insufficiently descriptive error messages, or error messages that are not grouped into a single message, as well as a lack of suggestions in forms to help users complete fields correctly [requirement number 9.3.3.1 Error Identification, of UNE-EN 301549:2022].
    • There are forms with required fields where users are not informed that the fields are mandatory, as well as fields lacking a textual example of the expected format.
      (such as a national ID number) [requirement number 9.3.3.2 Labels or Instructions, of UNE-EN 301549:2022].
    • There are form fields where users are informed of an error when an incorrect value is entered, but no suggestion is provided for correcting it.

      [requirement number 9.3.3.3 Error Suggestion, of UNE-EN 301549:2022].

    • There are pages with syntax errors and, therefore, some assistive technologies may not correctly interpret the content (duplicate page IDs, unclosed tags, incorrect tag construction, etc.) [requirement number 9.4.1.1 Parsing, of UNE-EN 301549:2022].
    • There are pages where assistive technologies may not be able to obtain information, interact with, or be aware of the status of user interface controls, such as help messages, status messages resulting from actions, link attributes, page language images, etc., which may not be read by screen readers at the moment they appear [requirement number 9.4.1.2 Name, Role, Value, of UNE-EN 301549:2022].
    • There may be occasional editing errors on some web pages.
  2. Disproportionate burden
    • Not applicable.
  3. The content does not fall within the scope of the applicable legislation.
    • There may be office documents in PDF or other formats published before 20 September 2018 that do not fully comply with all accessibility requirements, although efforts have been made to ensure that most of them do comply.

Preparation of this accessibility statement

This statement was prepared on 08/04/2024.

The method used to prepare the statement was a self-assessment carried out by the entity itself.

Last review of the statement: 08/04/2023.

Comments and contact information

You may submit communications regarding accessibility requirements (Article 10.2a of Royal Decree 1112/2018), such as:

  • report any possible non-compliance by this website
  • report other difficulties in accessing the content
  • submit any other queries or suggestions for improving the accessibility of the website

Through the following contact form.

You may submit:

  • a complaint regarding compliance with the requirements of Royal Decree 1112/2018, or
  • an Accessible Information Request relating to:
    • content that is excluded from the scope of application of Royal Decree 1112/2018, as established in Article 3, section 4.
    • content that is exempt from compliance with accessibility requirements due to imposing a disproportionate burden.

In the Accessible Information Request, the facts, reasons, and request must be clearly specified in order to establish that it is a reasonable and legitimate request.

Optional content

This website applies the requirements of Standard UNE-EN 301549:2022, taking into account the exceptions set out in Royal Decree 1112/2018.

The last accessibility review was carried out on 27/09/2023.

The website is optimized for Microsoft Internet Explorer 8.0 or later versions, as well as the latest available versions of Firefox, Safari, Opera, and Google Chrome. The minimum recommended screen resolution is 1280×1024.

The website is designed for responsive viewing, allowing it to be displayed optimally on tablet and mobile devices. On these devices, it is optimized for viewing in the latest available versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini, and the native Android browser.